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Gwen Bortner is a business advisor who provides outside perspective and unwavering accountability. She’s also the one to ask the hard questions others won't. After four decades of working across 47+ industries, Gwen has learned that marketing and sales have built-in feedback loops — you know quickly if they're working. But the behind-the-scenes engine that runs your business? That's where the blind spots live. That's where successful businesses secretly start breaking down, even when everything looks fine from the outside. Gwen's monthly newsletter provides tips to help you identify bottlenecks others miss so you can build a business that performs well without consuming your life.
Reader — Knowing what things are no longer serving us, and therefore we need to stop, can be as or more important than figuring out what new things we need to be doing. What is one thing that, if stopped, would actually be an overall benefit? (Hint: if you find yourself immediately thinking of something and then your stomach slightly clenches, chances are, that’s the answer.) I’d love to hear what comes up for you, so let me know! I read and respond to every email. Speak soon, Gwen
Reader — As you read this, I’m leading Savvy Syndicate, our client-only retreat in California’s Amador County. Stepping away to think deeply (with a small, mighty group) is one of the fastest ways to realign your business with what actually matters. A theme we’re digging into this week: accountability that energizes rather than exhausts. That’s exactly what my Weekly Course of Action (WCA) process is designed to do. It helps leaders and teams create sustainable follow-through without adding...
Reader — Many business owners struggle to distinguish between investment and expense – an investment, of course, being something with a rate of return that exceeds its cost, while an expense is a cost of doing business. What recent business purchase are you justifying as an investment that might actually be an unnecessary expense? Or what expense have you been avoiding that might actually be an investment? Think about it – and let me know what comes up. I’d love to hear from you (and give you...