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Gwen Bortner is a business advisor who provides outside perspective and unwavering accountability. She’s also the one to ask the hard questions others won't. After four decades of working across 47+ industries, Gwen has learned that marketing and sales have built-in feedback loops — you know quickly if they're working. But the behind-the-scenes engine that runs your business? That's where the blind spots live. That's where successful businesses secretly start breaking down, even when everything looks fine from the outside. Gwen's monthly newsletter provides tips to help you identify bottlenecks others miss so you can build a business that performs well without consuming your life.
Reader — That choice you're second-guessing? The one keeping you up at night? It's probably not the disaster you think it is. Too many entrepreneurs get paralyzed thinking every business decision is permanent. They agonize over choices, convinced that picking the wrong path will doom them to failure. But that’s a myth. Fact: You can always make a different choice. For example, I decided this week to push pause on our Small Biz Book Club. A year ago, monthly conversations focused on business...
Reader — Hope you had a restful long weekend. If you're like most of my clients, you're probably easing back into work mode today. And maybe feeling that familiar tug of overwhelm as you look at everything on your plate. Here's a question I want you to sit with: What if the business you're returning to isn't actually the business you want to be running? I know that sounds dramatic, but hear me out. Recently, I've had several conversations with successful business owners who all said some...
Reader — Success doesn't require working yourself to the bone. But that’s a false belief causing countless business owners to burn out while their profits stagnate. Here's what I've discovered after working with hundreds of entrepreneurs: your business runs exactly as it was designed to run. If you're exhausted and overwhelmed, that's by design — not by necessity. The truth is that alignment reduces friction. When the GEARS of your business work together harmoniously, everything flows with...